Privacy Policy

Effective date: October 12, 2026

Short Sale Group LLC ("Short Sale Group," "we," "us," or "our") operates ShortSaleGroup.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using the Site or submitting a form, you agree to this Privacy Policy.

Information we collect

Information you give us. When you fill out a form, call, text, or email us, we may collect:

• Your first and last name
• Email address and phone number
• Property address and state
• Whether you are a homeowner or a real estate professional
• Your preferred contact method (call, text, or email)
• Whether you know of a sale or foreclosure date
• Anything you choose to tell us about your situation

Please do not send Social Security numbers, bank account numbers, or passwords through the Site's form. If documents are needed later, we will tell you how to send them securely.

Information collected automatically. Like most websites, the Site and our service providers may automatically collect technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit, using cookies and similar technologies.

How we use your information

We use your information to:

• Respond to you and talk with you about your situation and options
• Evaluate whether a short sale may be a fit
• Communicate with you by phone, text message, or email, based on the preferences and consents you give us
• Coordinate with real estate professionals working on your file
• Operate, secure, and improve the Site
• Comply with legal, licensing, and regulatory obligations

How we share your information

We do not sell your personal information.

We share your information only as follows:

• Cooperating real estate agents. If needed to evaluate or work on your situation, we may share your information with licensed real estate agents who cooperate with us on your file. They may use it only for that purpose.
• Service providers. We use vendors that help us run the Site and our communications, such as website hosting, customer-relationship management, email, and text-messaging providers. They may use your information only to provide services to us.
• Legal reasons. We may disclose information if required by law, subpoena, or regulatory request, or to protect our rights, our clients, or others.
• Business transfers. If Short Sale Group is involved in a merger, sale, or transfer of its business, your information may be transferred as part of that transaction, subject to this Privacy Policy.
• With your permission. We may share information for any other purpose you agree to.

Text messaging (SMS)

If you choose to receive text messages from Short Sale Group, you may receive messages about your inquiry, scheduling, and your short sale file. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of using our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers that help us deliver text messages, only for that purpose.

Cookies and Do Not Track

You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Site may not work properly if you do. The Site does not currently respond to browser "Do Not Track" signals.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. No website or transmission over the internet is completely secure, and we cannot guarantee absolute security.

How long we keep your information

We keep your information as long as needed for the purposes described in this Privacy Policy, including any period required by real estate licensing rules, brokerage record-keeping requirements, or other law.

Your choices

• Opt out of texts: Reply STOP to any text message.
• Opt out of emails: Use the unsubscribe link in any marketing email, or email us.
• Access, correct, or delete: You may ask to see, correct, or delete the personal information we hold about you by contacting us below. We will respond as required by applicable law. Some information may need to be kept for legal or licensing reasons.

California residents

If you are a California resident, you may request information about the personal information we have collected about you and how we use it, using the contact information below. We do not sell personal information.

Children

The Site is not intended for anyone under 18, and we do not knowingly collect personal information from children.

Links to other websites

The Site may link to websites we do not control. We are not responsible for their privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact us